Shipping Policy

Shipping Policy

At LEGEND PRIME we aim to make shipping simple and transparent. Here’s everything you need to know about how your order gets to you.

Shipping Coverage

We ship across the United States and to many countries worldwide. Available destinations and rates are shown at checkout based on your address.

Shipping Options & Rates

  • FREE standard shipping on US orders over $70

  • Flat $5.99 standard shipping on US orders under $70

  • International shipping is calculated at checkout based on destination

Order Processing

Every order is prepared and quality-checked before it ships. Processing time is separate from transit time and begins the business day after your order is placed.

Delivery Time

Total delivery time = Processing time + Transit time.

Order Type Processing Transit Total
Standard products 1–3 business days 6–12 business days 7–15 business days
Personalized products 3–7 business days 6–12 business days 9–19 business days

 

Delivery estimates are not guaranteed and may be affected by carrier delays, customs processing, or peak season volumes.

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Customs & Import Duties

International orders may be subject to customs fees, import duties, or taxes set by the destination country. These charges are the buyer’s responsibility and are not included in the product or shipping price.

Possible Delays

Once a package leaves our facility, delivery is in the hands of the carrier. Customs clearance, courier disruptions, weather, and peak season volumes can occasionally cause delays beyond our control.

Incorrect Addresses

Please double-check your shipping address at checkout. We cannot reroute or refund orders shipped to an incorrectly entered address.

Questions about a shipment? Email support@legendprimeus.com.

LEGEND PRIME 2000 S Colorado Blvd, Denver, CO 80222, United States